HSA 401 Quality Improvement in Health Services Organizations

Evolution of quality problem solving approaches from Quality Assurance to Total Quality Management/Continuous Quality Improvement to Six Sigma. Examines key Quality Improvement concepts and the analytical tools used to identify and solve critical quality problems. Addresses the development and use of NCQA/HEDIS and other pertinent quality measures.

Credits:

3

Hours

3

Requirement Designation

Regular Non-Liberal Arts

Offered

Fall-Spring

Prerequisite

HSD 266, HSA 267, and HSA 312.